Information last updated March 17, 2025
Following the PHE, the Federal government and Congress took steps to extend pandemic-era telehealth flexibilities. Some of the flexibilities were made permanent while others are temporary. Several temporary telehealth flexibles are set to expire September 30, 2025, without Congressional action.
- CMS:
- HHS:
- HHS:
Some patients may not have access to video visits because they cannot access interactive audio-video technology, do not have reliable broadband, may not be facile with technology, or may prefer not to use video technology. Practices can use audio-only telephone calls to provide care for their patients if the patient is unable or does not consent to the use of video.
- Can be used for new or established patients.
- Document verbal consent and why an in-person or audio-video encounter was not possible.
Billing and CodingÂ
- CPT codes 99441-99443 are no longer available for CY 2025.
- Physicians should use existing E/M codes (99202-99215) with a –93 modifier
- Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs) may also use the FQ modifier
- For additional billing and coding support please visit ACP’s Coding for Clinicians modules